Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Ethos Wellness Group. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms.

1. General

This website is operated by Ethos Wellness Group. Throughout the site, the terms "we," "us," and "our" refer to Ethos Wellness Group.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Eligibility

By using this website, you represent that you are at least 18 years old or have permission from a parent or legal guardian.

3. Product Information

We make every effort to accurately display product descriptions, specifications, colors, and pricing.

However, we do not guarantee that all information is error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

4. Pricing

All prices are listed in U.S. Dollars (USD).

Prices may change without notice.

Sales tax will be collected where required by law.

5. Orders

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability
  • Errors in pricing
  • Suspected fraud
  • Payment authorization issues

If payment has already been processed, we will issue a full refund.

6. Shipping

Shipping times are estimates only.

Delays caused by freight carriers, weather, customs, supply chain disruptions, or other events outside our control are not the responsibility of Ethos Wellness Group.

Risk of loss transfers to the customer upon delivery.

7. Returns & Refunds

Please review our Refund Policy for complete details regarding returns, exchanges, and refunds.

8. Product Use

Our products are intended for lawful personal or commercial use.

Customers are responsible for:

  • Proper installation
  • Following all operating instructions
  • Routine maintenance
  • Safe operation

Failure to follow manufacturer guidelines may void warranties.

9. Health Disclaimer

Our products are intended to support general wellness and recovery.

They are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on this website is for educational purposes only and should not be considered medical advice.

Always consult your physician before beginning any wellness, recovery, cold immersion, or heat therapy program.

10. Assumption of Risk

Cold water immersion, heat therapy, and other wellness practices involve inherent risks.

By purchasing and using our products, you acknowledge that you voluntarily assume all risks associated with their use.

Ethos Wellness Group shall not be liable for injuries resulting from misuse, improper installation, failure to follow safety guidelines, or use contrary to medical advice.

Safety Notice: Users should never use cold or heat therapy equipment while under the influence of alcohol, recreational drugs, or medications that impair judgment. Individuals with cardiovascular conditions, uncontrolled hypertension, pregnancy, neuropathy, or other medical conditions should consult their physician before use. Never leave children unattended around the equipment, and discontinue use immediately if you experience dizziness, chest pain, fainting, or difficulty breathing.

11. Limitation of Liability

To the fullest extent permitted by law, Ethos Wellness Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of our website
  • Purchase of products
  • Product performance
  • Loss of business
  • Loss of profits
  • Personal injury resulting from improper use

Our maximum liability shall not exceed the purchase price paid for the product.

12. Warranty

Products may include manufacturer warranties where applicable.

Warranty terms vary by manufacturer and product.

Warranty coverage does not include:

  • Improper installation
  • Abuse
  • Neglect
  • Accidental damage
  • Unauthorized modifications
  • Normal wear and tear

13. Intellectual Property

All website content including:

  • Logos
  • Product images
  • Videos
  • Graphics
  • Product descriptions
  • Written content

is the property of Ethos Wellness Group and may not be copied, reproduced, or distributed without written permission.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

15. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of those websites.

16. Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

Any disputes shall be resolved in the state or federal courts located in Orange County, Florida.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Contact Information

Ethos Wellness Group

Email: info@ethoswell.life

Website: ethoswell.life